Introduction to Sage CRM
Companies all around the world are already experiencing the power of an integrated CRM and business management solution. Sage CRM is ready to help you bring together every area of your business including sales, finance, marketing and customer service. Then, you can transform your company into one that:
Improves customer service:
With a complete view of the customer life-cycle, your customer service team gains the tools they need to resolve queries faster and with more personal responses.
Markets more effectively:
With an integrated solution, you will be able to create targeted campaigns based on customer information and deliver a better return on your marketing budget.
Empowers more productive people teams:
An integrated solution gives your colleagues what they need to become more productive, and it also helps you avoid duplication of work. Customer service teams handle customer queries more efficiently, and sales teams can source quotes faster and meet specific shipment and delivery requirements.
Works faster and smarter:
Automating work-flows that seamlessly connects one department to the next ensures your business processes run smoothly and efficiently.
Uses visibility to drive profitability:
Using real-time information about the volume and value of trade in your company, you can identify sales patterns and cross-sell opportunities.
Pitches new products to the right people:
With better business insight, you will be able to leverage reliable customer data and target customers who want your new products and services.